Pendle Hill Family Medical Centre is a new Bulk-Billing Medical Centre. We do not book Appointments for most of the doctors and Welcome Walk-in patients, so please feel free to do so.
Please note there will be a priority for patients who need urgent medical attention. Reception staff will endeavour to inform you of any delays as you arrive.
If you are unable to keep your allied health appointment, please phone reception on 02 9631 0024 to arrange another time that is more suitable. We require 24 hour cancellation notice to enable us to offer that appointment time to another patient.
At Pendle Hill Family Medical Centre, we bulk bill all patients with a valid Australian Medicare Card.
Services and referrals which are not covered by Medicare will be informed prior to the Doctors visit.
Private patients are welcome and the Private fee is $60 for a standard consultation.
*Please advise reception staff if you require extra time.
*Fees also apply for some Medical Employment forms, please ask reception for details.
For an After Hours Home Visiting GP please contact Sydney Medical Services on (02) 8724 6300.
Or call the GP Helpine on 1800 022 222
In emergency situations please go to the emergency department at Westmead hospital -Cnr Hawkesbury Rd &, Hainsworth St, Westmead NSW 2145 or dial triple zero "000"
If you have been referred for a test, please ensure you see a GP within a few days for your results. Results will not be provided over the telephone.
Doctors are unable to take calls during consultations. Patients are suggested to come in to see the Doctor.
Your Medical records are strictly confidential. Our practice is committed to maintaining the confidentiality of your health information and ensure that this information is only available to an authorised member of staff.
Patients who require communication assistance are asked to let the reception staff know prior to seeing the GP.
Services such as TIS Interpreter Lines and Auslan services are used by our medical centre.
Please speak to a member of the clinical team, or the administrative staff, if you have suggestions, or are unhappy with the service you have received. Alternatively, you can contact the NSW Health Care Complaints Commission on 1800 043 159.
Our practice regularly engages with local health services, such as specialist, allied health and hospitals. If required, your GP will provide sufficient information (eg, referral letter, health care plan) to plan and facilitate optimal patient care.
We will get through this together!
Please kindly wear a mask and abide by hygiene measures when you enter the Medical Centre .
Lets all be Covid Safe!